Where do your orders ship from?
Our products ship from independent US-based suppliers. Each item ships directly from its own supplier, so an order with more than one item may arrive in separate packages on different days.
How long does shipping take?
Orders are typically processed within 1–5 business days, but some suppliers take up to 20 business days to ship an item. Delivery typically takes 3–14 business days after shipping. These are estimates, not guarantees. You'll get a tracking email when your order ships. See our Shipping Policy.
How do I find my size?
Check the size information on each product page and our Size Guide. If you're unsure, contact us with the product name and your question before ordering.
Can I return or exchange an item?
You can request a return within 30 days of delivery. See our Refund Policy for the details, including items that can't be returned. To exchange, return the original item and place a new order.
What if my order arrives damaged?
Contact us within 7 days of delivery with your order number and photos, and we'll make it right.
Can I change or cancel my order?
Contact us as soon as you can. Orders go to the supplier quickly, so we may not be able to change an order once it has been sent.
Do you have gift ideas?
Browse Our Picks or Gifts Under $30.
Do you have a discount code?
Use WELCOME10 at checkout for 10% off. It can be used once per customer and can't be combined with other discount codes or with free shipping. Orders of $100 or more qualify for free shipping without a code.
How can I reach you?
Use our contact page and include your order number if you have one.