30-day returns
If you're not happy with your order, contact us within 30 days of delivery and we'll help with a return or refund.
What can be returned
Items should be unused and in their original packaging. Personalized or made-to-order items can't be returned unless they arrive damaged or wrong, in which case we'll replace or refund them.
Damaged, defective or incorrect items
Email us a photo within 14 days of delivery and we'll send a replacement or refund at no cost to you.
How to start a return
Use the contact page with your order number and a short description. We'll reply with next steps. Refunds go back to your original payment method once the return is approved.